The General Authority of Civil Aviation (GACA) released its July report on the performance of Saudi Arabia’s domestic and international airports.
The report evaluates airports based on 11 operational performance standards that align with strategic objectives to enhance services and ensure a seamless traveler experience.
The report highly ranked King Abdulaziz International Airport in Jeddah, Prince Mohammed bin Abdulaziz International Airport in Madinah, Abha International Airport, Qaisumah International Airport, and Qurayyat Airport.
GACA categorizes airports into five categories for performance evaluation based on annual passenger numbers to ensure transparency.
King Abdulaziz International Airport in Jeddah secured the top spot in the category of airports with more than 15 million passengers annually, with an 82% compliance rate. Following closely behind was King Khalid International Airport in Riyadh at 82%, with King Abdulaziz International Airport outperformed King Khalid International Airport i
n terms of achieving the standards.
In the category of international airports serving 5 to 15 million passengers annually, Prince Mohammed bin Abdulaziz International Airport in Madinah ranked first with a 91% compliance rate. Similarly, King Fahd International Airport in Dammam also achieved a 91% compliance rate. However, Prince Mohammed bin Abdulaziz International Airport outperformed King Fahd International Airport in terms of meeting the standards.
In the annual passenger category of 2 to 5 million, Abha International Airport ranked first with a 100% compliance rate, while King Abdullah bin Abdulaziz Airport in Jizan came in second, also with a 100% compliance rate. Abha International Airport outperformed King Abdullah bin Abdulaziz Airport in Jizan in terms of meeting the standards.
In the category of airports with less than 2 million passengers annually, Qaisumah International Airport ranked first with a 100% compliance rate, surpassing its competitors in average waiting time for departing and ar
riving flights.
Qurayyat Airport secured the top spot in the fifth category of domestic airports with a 100% compliance rate, outperforming all other airports in terms of average waiting times for departing and arriving flights.
GACA assesses airport performance using 11 key performance indicators. These include passenger waiting times at check-in counters, time spent at baggage carousels, passport control, customs areas, standards for people with disabilities, and other standards based on international best practices.
Source: Saudi Press Agency